Monday – Friday
9 a.m. – 9 p.m. IST
(+91) 9600514346
www.crackadream.com
Chennai, India
Frequently Asked Questions
Please read our FAQ before sending us a message.
Q: What is Crack A Dream? A:
At Crack A Dream, we believe every celebration deserves a spark of joy. We offer quality firecrackers at affordable prices to make your festivities special and unforgettable. Our mission is to help you create lasting memories with the thrill of our fireworks, all while ensuring your safety and satisfaction. We don’t just sell firecrackers; we create smiles!
Q: How can I contact you? A:
You can reach us on our Phone/WhatsApp at (+91) 7358114346 or email us at crackadream2025@gmail.com.
Q: How do I place an order?
A: Simply browse our collection on the website, add your desired items to the cart, and proceed to checkout. Please note that all orders must be prepaid as we do not offer Cash on Delivery (COD).
Q: What are the age restrictions for buyi…rs tampered with or damaged upon arrival, do not accept it from the courier and inform us immediately.
Q: What if I provide the wrong address?
A: Customers are responsible for providing accurate shipping details. Crack A Dream is not responsible for delivery delays or failures caused by incorrect information.
Q: Can I return or get a refund for my order?
A: Due to the hazardous nature and legal restrictions on firecrackers, all sales are final. We cannot accept returns or provide refunds once an order has been dispatched.
Q: What if my order is damaged or has missing items?
A: If you receive a damaged package or find that an item is missing, you must contact us within 24 hours of delivery. Please provide an unboxing video as evidence so we can properly assess and resolve the issue.